CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talents and create opportunities for people from diverse backgrounds to build a stable, secure and successful career in the IT industry – supported by the Job Center / Employment Agency. Our training programs and career development support our participants in expanding their existing skills and uncovering their hidden potential.

We believe in the power of education and the positive, often life-changing impact it can have on us. Be part of our mission to support people in realizing their dreams in the IT industry.

Your Profile

You are currently registered with the Employment Agency or Job Center and interested in business and IT?

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist and begin your journey into a well-paid and promising career.

What We Offer

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn conveniently from home
• Over 6 prestigious certificates + IHK certificate
• Ideal for career changers
• Financing through education voucher – completely free for you
• Including career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German language level B1
• Motivation and interest in business & IT (prior knowledge not necessary)
• Learning readiness and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Professionally and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal terms

Certificates You Will Receive During Training

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Completion Certificate Franklin IAS
• IHK Certificate

Training Modules Overview

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation + Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project & Requirements Management
• Sales Leadership / Final Project
• Successful Job Application and Career Entry / Franklin Career Center