CRM Manager & Sales Operations

About F – Education GmbH / Franklin Institute of Applied Sciences

We recognize talent and create opportunities for people with diverse backgrounds to build a stable, secure, and successful career in the IT industry – supported by job centers and employment agencies. Our training programs and career initiatives help participants develop existing skills and uncover hidden potential.

We believe in the power of education and its positive, often life-changing impact. Be part of our mission to help people realize their dreams in the IT industry.

Your Profile

You are currently registered with the employment agency or job center and interested in business and IT?

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist and begin your path to a well-paid and promising career.

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 renowned certificates + IHK certificate
• Ideal for career changers
• Financing through education voucher – completely free for you
• Includes career coaching and job placement (93.7% placement rate)

Personal Skills

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Learning readiness and self-discipline

Technical Skills

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual mentoring
• Technically and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Your Certificates During Training

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Path Overview

• IT Sales Fundamentals & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Sales Leadership / Final Project
• Successful Applications and Career Start / Franklin Career Center