CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talents and create opportunities for people with diverse backgrounds to build a stable, secure, and successful career in the IT industry – supported by Jobcenter / Agentur für Arbeit. Our trainings and career programs help our participants expand their existing skills and uncover their hidden potential.

We believe in the power of education and its positive, often life-changing impact. Be part of our mission to support people in realizing their dreams in the IT industry.

Your Profile

You are currently registered with the Agentur für Arbeit or Jobcenter and interested in business and IT?

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist and take the path to a top-paid and promising career.

Benefits

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 prestigious certificates + IHK certificate
• Optimal for career changers
• Financing through education voucher – completely free for you
• Includes career coaching and job placement (93.7% placement rate)

Personal Skills

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Learning readiness and self-discipline

Technical Skills

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Professionally and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Certificates You Will Obtain During Training

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Path Overview – Modules

• Basics of IT Sales & Technical Fundamentals of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Sales Leadership / Final Project
• Successful Job Applications and Career Entry / Franklin Career Center