CRM Manager & Sales Operations

About F – Education GmbH / Franklin Institute of Applied Sciences

We recognize talents and create opportunities for people with diverse backgrounds to build a stable, secure, and successful career in the IT industry – supported by job centers and employment agencies. Our training programs and career program help our participants develop their existing skills and uncover their hidden potential.

We believe in the power of education and the positive, often life-changing impact it can have on us. Be part of our mission to support people in realizing their dreams in the IT industry.

Your Profile

You are currently registered with the employment agency or job center and interested in business and IT?

Perfect.

Start your training as an IT Sales Manager & CRM Specialist and begin your path to a well-paid and promising career.

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 prestigious certificates + IHK certificate
• Ideal for career changers
• Financing through education voucher – completely free for you
• Including career coaching and job placement (93.7% placement rate)

Personal Skills

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Learning readiness and self-discipline

Technical Skills

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Professionally and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal terms

Your Certificates During Training

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Completion Certificate Franklin IAS
• IHK Certificate

Training Path Overview – Modules

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Creating and Negotiating Offers
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project & Requirements Management
• Sales Leadership / Final Project
• Successful Application and Career Start / Franklin Career Center