CRM Manager & Sales Operations

About F – Education GmbH

The Franklin Institute of Applied Sciences recognizes talent and creates opportunities for people from diverse backgrounds to build stable, secure, and successful careers in the IT industry – supported by job centers and employment agencies.

Our training programs and career initiatives support participants in expanding their existing skills and uncovering hidden potential. We believe in the power of education and its positive, often life-changing impact. Join our mission to help people realize their dreams in the IT industry.

Your Profile

You are currently registered with an employment agency or job center and interested in business and IT.

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist and begin your journey to a well-paid and promising career.

What We Offer

• Free training for job seekers
• Free MacBook or high-performance laptop included
• Learn comfortably from home
• Over 6 prestigious certificates + IHK certificate
• Ideal for career changers
• Completely free financing through education vouchers
• Includes career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German language at B1 level
• Motivation and interest in business & IT (no prior knowledge necessary)
• Willingness to learn and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Experienced and pedagogically competent instructors
• Unbeatable career and partnership program
• Communication on equal footing

Certificates You Will Receive

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking from Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Completion Certificate from Franklin IAS
• IHK Certificate

Training Modules

• Basics of IT Sales & Technical Fundamentals of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation and Creation
• Process Analysis in Sales & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirement Management
• Sales Leadership / Final Project
• Successful Job Application and Career Entry / Franklin Career Center