CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talent and create opportunities for people with diverse backgrounds to build stable, secure, and successful careers in the IT industry – supported by job centers and employment agencies. Our training programs and career initiatives help participants develop existing skills and uncover hidden potential.

We believe in the power of education and its positive, often life-changing impact. Be part of our mission to help people achieve their dreams in the IT industry.

Your Profile

You are currently registered with the employment agency or job center and are interested in business and IT?

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist and begin a well-paid and promising career.

Benefits

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 prestigious certificates + IHK certificate
• Perfect for career changers
• Funded by education voucher – completely free for you
• Includes career coaching and job placement (93.7% placement rate)

Personal Skills Requirements

• German language at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Willingness to learn and self-discipline

Technical Skills Requirements

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual mentoring
• Professionally and pedagogically competent experienced instructors
• Exceptional career and partnership program
• Communication on equal footing

Certificates You Will Obtain

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Modules Overview

• Basics of IT Sales & Technical Fundamentals of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Leadership in Sales / Final Project
• Successful Job Application and Career Entry / Franklin Career Center