CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talents and create opportunities for people with diverse backgrounds to build a stable, secure, and successful career in the IT industry – supported by job centers and employment agencies. Our training programs and career development support participants in expanding their existing skills and uncovering hidden potential.

We believe in the power of education and its positive, often life-changing impact. Be part of our mission to help people realize their dreams in the IT industry.

Your Profile

You are currently registered with the employment agency or job center and interested in business and IT.

Perfect.

Start your training as an IT Sales Manager & CRM Specialist and begin your path to a well-paid and promising career.

Key Benefits

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 renowned certificates + IHK certificate
• Perfect for career changers
• Fully funded through education vouchers at no cost to you
• Includes career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German at B1 level
• Motivation and interest in business & IT (no prior knowledge necessary)
• Willingness to learn and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individualized support
• Experienced and pedagogically competent instructors
• Exceptional career and partnership program
• Communication on equal footing

Certificates You Will Receive

• Inbound Sales from Hubspot Academy
• Hubspot Sales Hub Software from Hubspot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Modules Overview

• IT Sales Fundamentals & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirement Management
• Sales Leadership / Final Project
• Successful Job Application and Career Entry / Franklin Career Center