CRM Manager & Sales Operations

About F – Education GmbH

The Franklin Institute of Applied Sciences recognizes talent and creates opportunities for people with diverse backgrounds to build stable, secure, and successful careers in the IT industry – supported by job centers and employment agencies.

Our training programs and career development initiatives help participants expand their existing skills and uncover hidden potential.

Your Profile

You are currently registered with the employment agency or job center and interested in business and IT?

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist and begin your path to a well-paid and promising career.

What We Offer

• Free training for job seekers
• Free MacBook or high-performance laptop included
• Learn comfortably from home
• Over 6 prestigious certificates + IHK certificate
• Ideal for career changers
• Fully funded through education voucher
• Includes career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German language at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Willingness to learn and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individualized support
• Professionally competent and experienced instructors
• Excellent career and partnership programs
• Communication on equal footing

Certificates You Will Receive

• Inbound Sales from Hubspot Academy
• Hubspot Sales Hub Software from Hubspot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Completion Certificate Franklin IAS
• IHK Certificate

Training Modules Overview

• IT Sales Fundamentals & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Sales Leadership / Final Project
• Successful Job Application and Career Entry / Franklin Career Center