CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talent and create opportunities for people with diverse backgrounds to build a stable, secure, and successful career in the IT industry – supported by job centers and employment agencies. Our further education programs and career programs help our participants develop their existing skills and uncover their hidden potential.

We believe in the power of education and the positive, often life-changing impact it can have on us. Be part of our mission to support people in realizing their dreams in the IT industry.

Your Profile

You are currently registered with an employment agency or job center and interested in business and IT?

Perfect.

Start your further education now as an IT Sales Manager & CRM Specialist and embark on a top-paying and promising career.

• Free further education for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 respected certificates + IHK certificate
• Ideal for career changers
• Financing through education vouchers – completely free for you
• Including career coaching and job placement (93.7% placement rate)

Personal Skills

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Willingness to learn and self-discipline

Technical Skills

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Professionally and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Your Certificates During Further Education

• Inbound Sales from Hubspot Academy
• Hubspot Sales Hub Software from Hubspot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

The Further Education Path – Modules Overview

• Basics of IT Sales & Technical Fundamentals of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Communication in Sales & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirement Management
• Leadership in Sales / Final Project
• Successful Job Application and Career Entry / Franklin Career Center