CRM Manager & Sales Operations

About Franklin Institute of Applied Sciences

We recognize talents and create opportunities for people with the most diverse backgrounds to build a stable, secure and successful career in the IT industry – supported by the Jobcenter / Employment Agency. Our further education and career programs support our participants in expanding their existing skills and uncovering their hidden potential.

We believe in the power of education and the positive, often life-changing impact it can have on us. Be part of our mission to support people in realizing their dreams in the IT industry.

Your Profile

You are currently registered with the Employment Agency or Jobcenter and are interested in business and IT?

Perfect.

Start your further education as an IT Sales Manager & CRM Specialist now on your way to a top-paid and promising career.

What You Get

• Free training for job seekers
• Free MacBook or powerful laptop included
• Learn comfortably from home
• Over 6 prestigious certificates + IHK certificate
• Optimal for career changers
• Financing through education voucher and completely free for you
• Including career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Learning readiness and self-discipline

Technical Skills Required

• Basic PC skills
• Stable internet connection

Your Advantages

• Small groups for individual support
• Technically and pedagogically competent and experienced instructors
• Unbeatable career and partnership program
• Communication on equal footing

Certificates You Will Obtain

• Inbound Sales from Hubspot Academy
• Hubspot Sales Hub Software from Hubspot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Path Overview

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Sales Communication & Offer Negotiation and Creation
• Process Analysis in Sales & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Sales Leadership / Final Project
• Successful Job Applications and Career Entry / Franklin Career Center

Tagged as: CRM Administration, Pipeline Management