CRM Manager & Sales Operations

About F – Education GmbH

The Franklin Institute of Applied Sciences recognizes talent and creates opportunities for people from diverse backgrounds to build stable, secure, and successful careers in the IT industry – supported by job centers and employment agencies.

Our training programs and career development support participants in expanding their existing skills and uncovering hidden potential. We believe in the power of education and its positive, often life-changing impact.

Your Profile

You are currently registered with the employment agency or job center and interested in business and IT?

Perfect.

Start your training now as an IT Sales Manager & CRM Specialist and begin a top-paid and promising career path.

What We Offer

• Free training for job seekers
• Free MacBook or high-performance laptop included
• Learn comfortably from home
• Over 6 prestigious certificates + IHK Certificate
• Ideal for career changers
• Completely free financing through education vouchers
• Including career coaching and job placement (93.7% placement rate)

Personal Skills Required

• German at B1 level
• Motivation and interest in business & IT (prior knowledge not necessary)
• Willingness to learn and self-discipline

Technical Skills Required

• Basic PC knowledge
• Stable internet connection

Your Advantages

• Small groups for individual support
• Expert and pedagogically competent experienced instructors
• Exceptional career and partnership program
• Communication on equal footing

Certificates You Will Earn

• Inbound Sales from HubSpot Academy
• HubSpot Sales Hub Software from HubSpot Academy
• NLP Basics from DVNLP
• Design Thinking Franklin IAS
• Salesforce Certified Associate (Trailhead)
• Franklin IAS Completion Certificate
• IHK Certificate

Training Program Overview

• Fundamentals of IT Sales & Technical Basics of Software Products
• Market and Customer Analysis & Customer Relationship Management
• Communication in Sales & Offer Negotiation and Creation
• Sales Process Analysis & SaaS Lead Acquisition
• Sales Automation & Agile Project and Requirements Management
• Sales Leadership / Final Project
• Successful Job Applications and Career Entry / Franklin Career Center