Manager, Sales Operations

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Requirements

• 5+ years of experience in Sales Operations, Renewal Operations, Revenue Operations, or a related function
• 5+ years of experience leading people, projects, or regional programs
• Bachelor’s degree and/or equivalent relevant work experience
• Experience in a high-tech, software, SaaS, cybersecurity, or networking environment is highly desirable
• Strong understanding of sales and renewal processes, including order administration, quoting, forecasting, pipeline management, expiring contract coverage, renewal timing, and revenue retention drivers
• Strong understanding of complex, multi-system operating environments, with the ability to connect process, data, and business impact across functions
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong experience with Salesforce (SFDC); experience with Oracle, ERP, and contract systems (e.g., Oracle OKS) and reconciling contract and opportunity data is highly preferred
• Strong analytical, critical thinking, and problem-solving skills, with the ability to assess ambiguity, identify root causes, evaluate tradeoffs, and drive resolution tied to business outcomes
• Exceptional attention to detail with the ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong project management and organizational skills, with the ability to operate independently
• Proven ability to leverage tools, systems, data, and automation, including AI, to improve efficiency, decision-making, and business outcomes while maintaining governance and accuracy
• Demonstrated ability to drive process improvement, standardization, and operational excellence across key business workflows
• Ability to work across global teams and drive alignment in processes and execution standards across regions (AMER, EMEA, APCJ)
• Passion for customer experience and delivering high-quality outcomes

Benefits

• Medical, dental and vision benefits
• Flexible spending accounts (FSA)
• 401(k) and 403(b) retirement plans
• Employee stock purchase plan
• Disability insurance
• Life insurance
• Employee assistance program (EAP)
• Paid time off
• Sick leave
• Company holidays
• Wellness programs
• On-site fitness center