Inside Sales Rep I

The Inside Sales Representative supports FABco’s product sales operations by managing customer orders, preparing quotes, and serving as a primary point of contact for customers and internal teams.

Requirements

• Develop and maintain strong relationships with customers by providing excellent service and timely responses.
• Process sales orders, prepare quotes, and follow up on inquiries.
• Coordinate with internal departments (inventory, logistics, finance) to ensure order fulfillment and customer satisfaction.
• Maintain accurate records of sales activities, customer interactions, and pricing information in the CRM system.
• Assist in resolving customer concerns or issues in a professional and timely manner.
• Support outside sales representatives by providing product information, pricing, and order updates.
• Identify upselling or cross-selling opportunities to maximize revenue.
• Stay updated on industry trends, products, and company offerings.
• Perform other duties as assigned by the Sales Manager.

Benefits

• Paid Time Off
• 401k Matching
• Health Insurance
• Dental Insurance
• Vision Insurance