Job Description
FanDuel Group is seeking a Senior Director, Marketing Operations to lead the execution of customer retention, merchandising, and marketing initiatives. The role requires 8+ years of operations leadership experience, including 3-5 years of managing multi-tiered teams, and expertise in CRM and merchandising.
Requirements
- Operations leadership with 8+ years across CRM and merchandising
- Experience managing multi-tiered teams delivering campaigns, promotions, and on-site merchandising
- Industry familiarity in gaming, gambling, or related spaces
- Platform expertise with Software as a Service (SaaS) tools such as CDP’s and ESP’s
- Team development with a track record of managing managers, growing talent across locations, and fostering resilient, high-performing teams
- Strategic mindset with the ability to build business cases, analyze data, and apply insights across marketing and merchandising operations
- Process optimization through scalable workflows, clear stakeholder models, and documentation that drives operational efficiency
- Experience setting and driving toward measurable goals, using OKRs or similar frameworks to guide team performance and align with broader company objectives
Benefits
- Amazing benefits above and beyond the basics
- Array of health plans to choose from (some as low as $0 per paycheck)
- Generous paid time off (PTO & sick leave)
- Annual bonus and long-term incentive opportunities (based on performance)
- 401k with up to a 5% match
- Commuter benefits
- Pet insurance
To apply for this job please visit www.fanduel.careers.
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