Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. We’re looking for a forward deployed AI engineer to join our Engineering team at Five9.
Requirements
- Help build and improve AI chatbots by training them with real conversation data
- Clean and organize text data to make better machine learning models
- Test how well our virtual agents are performing and find ways to improve them
- Work alongside experienced consultants, developers, and conversation designers
- Work with customers to understand requirements, pain points and clearly communicate progress and roadblocks
- Stay curious about new AI and NLP techniques
Benefits
- Health, dental, and vision coverage
- Short & Long-Term Disability
- Basic Life Insurance
- 401k saving plan with employer matching
- Access to an innovative mental health support platform
- Generous employee stock purchase plan
- Paid Time Off
- Company paid holidays
- Paid volunteer hours
- 12 weeks paid parental leave
To apply for this job please visit www.five9.com.
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