Sales Operations Analyst

Sales Operations Analyst

Location: Sunnyvale, California, United States

Responsibilities

• Develop, manage, and continuously enhance comprehensive process documentation to ensure accuracy, standardization, and operational consistency across all relevant functions.
• Conduct monthly audits to validate data integrity and ensure adherence to established processes, driving accountability and the effective execution of operational standards.
• Manage end-to-end manual program uploads, ensuring accurate execution and clear communication with relevant teams.
• Explore and implement AI and automation solutions to streamline processes, enhance efficiency, and reduce manual effort.
• Effectively communicate and enforce said process changes and improvements to both upstream and downstream systems and partners.

Basic Qualifications

• BA/BS degree
• 2+ years’ experience in business analysis

Preferred Qualifications

• Prior experience with CRM systems such as Dynamics, Salesforce.
• Experience with compensation tools such as Xactly is a plus.
• Highly proficient in Excel, with experience using analytical and data analysis tools.
• Foundational understanding of sales compensation frameworks.
• Proficiency with various software applications, including but not limited to: MS Office, MS Visio, PowerBI.
• Demonstrated written and verbal communication skills with the ability to manage stakeholder relationships across the organization.
• Ability to prioritize, multi-task, and manage multiple complex bodies of work in a fast-paced work environment.
• Confident, self-aware team player open to receiving/providing feedback to peers and colleagues.
• Ability to establish strong relationships across functional teams.
• Ability to solve challenges creatively.
• Experience working in an agile work environment.

Employment Type: W2

Tagged as: CRM Administration, Data Analysis, Pipeline Management