Customer Success Manager

On Site Full TimeUnited StatesFloowi

Floowi connects top LATAM professionals with leading U.S. companies through remote talent solutions. Our mission is to make LATAM the world’s premier hub for growth and excellence.

About our Client:
Our client operates within the financial technology space, offering platform-based solutions that help financial advisors optimize their services. They focus on providing software tools to streamline complex financial processes, with an emphasis on data-driven decision-making and long-term client support.

✍ Short Description:
We are looking for a Customer Success Manager to oversee post-sale client training, adoption, and strategic relationship management. This role involves conducting client onboarding, running regular meetings with stakeholders, and maintaining strong relationships across large accounts. You will also be responsible for gathering customer feedback and working with internal teams to improve the product. The goal is to ensure clients are fully enabled to use the platform effectively while driving retention and expansion.

Location: 100% Remote (LATAM only)
Language Requirements: Advanced English (C1+)
⏰ Schedule: Full-time, aligned with EST

To apply for this job please visit www.whatjobs.com.

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