Customer Onboarding & Transition Specialist

Hybrid Full TimeAdur, England, United KingdomFocus Group

We’re looking for a Customer Onboarding & Transition Specialist to orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group. The ideal candidate will combine technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional.

Requirements

  • Proven experience in IT Project Management, Technical Delivery, Service Desk Leadership, or Customer Success roles
  • Strong technical background with solid knowledge of M365, Azure, networking, and related technologies
  • Excellent written and verbal communication skills
  • Exceptional attention to detail and quality assurance capabilities
  • Strong analytical skills for identifying risks, opportunities, and process improvements

Benefits

  • Salary £40,000
  • Benefits

To apply for this job please visit jobs.workable.com.

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