Customer Onboarding & Transition Specialist

Hybrid Full TimeAdur, England, United KingdomFocus Group

Customer Onboarding & Transition Specialist responsible for seamless transitions for businesses moving their IT Managed Services to Focus Group, combining technical knowledge, project coordination, and genuine customer focus.

Requirements

  • Proven experience in IT Project Management, Technical Delivery, Service Desk Leadership, or Customer Success roles
  • Strong technical background with solid knowledge of M365, Azure, networking, and related technologies
  • Excellent written and verbal communication skills
  • Exceptional attention to detail and quality assurance capabilities
  • Strong analytical skills for identifying risks, opportunities, and process improvements

Benefits

  • Salary £40,000
  • Generous benefits package

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