Account Growth Manager

Fractal Analytics is seeking an Account Growth Manager to join their team. The successful candidate will be responsible for shaping and sustaining U.S. client relationships, driving new business growth, and developing compelling use cases for AI/Gen AI solutions. The role requires strong technical skills, excellent communication and interpersonal skills, and the ability to work collaboratively with teams across different functional areas.

Requirements

• 10-18 years of relevant experience in customer success, account management or presales in Consulting Services, encompassing Analytics offerings (BI, AI ML, Gen AI, Cloud Tech).
• Demonstrated ability to drive account growth in scaled accounts, develop strong client relationships and execute pre-sales activities.
• Strong understanding of business processes and the ability to derive insights from various data sources.
• Excellent communication and interpersonal skills, with an emphasis on relationship building with Director & VP-level clients.
• Ability to work collaboratively with teams across different functional areas.
• Strong grasp of GenAI concepts (LLMs, prompt engineering, fine-tuning, embeddings) and their business applications.
• Awareness of Agentic AI patterns (autonomous agents, workflow orchestration, multi-agent systems) and ability to position them in client contexts.
• Familiarity with cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI) and ecosystem tools (LangChain, RAG frameworks)

Benefits

• Health, dental, vision, life insurance, and disability plans
• 401(k) Plan
• 11 paid holidays
• 12 weeks of Parental Leave
• Free time PTO policy