Director, Account Management

On Site Full TimeChicago, Illinois, United StatesFront

We’re looking for a Senior Manager, Account Management to lead and scale our Account Management team. This leader will own customer retention, expansion, and overall account health across a portfolio of high-value customers.

Requirements

  • 4-6 years experience leading Account Management teams in SaaS
  • Proven experience developing and leading AM functions
  • Experience leading a team focused on AM motions
  • Strong coaching and people leadership skills
  • Strategic and execution-oriented
  • Data-driven mindset
  • Excellent collaboration skills

Benefits

  • Competitive salary
  • Equity
  • Private health insurance
  • Paid parental leave
  • Flexible time off policy
  • Focus Fridays
  • Flexibility to work from home
  • Mental health support
  • Family planning support
  • Lifestyle Stipend
  • Wellness Days
  • Winter Break

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