Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia, and we’re looking for a customer-centric teammate to join our lean and dynamic CX team.
Requirements
- Have 1 – 2 years experience in Customer Experience or Customer Support
- Fluency in written and spoken English and Malay. Fluency in Chinese will be a huge added advantage
- Experience in both handling customers’ inquiries and operation will be an added advantage
- Experience in Excel and report preparation
- Good critical thinking skills, self-motivated, meticulous and able to work independently to achieve defined targets
- Persuasive and possesses strong inter-personal skills and able to maintain strong client relationships
- Having experience in the financial services or fintech industries will be an advantage
Benefits
- Flexible paid vacations
- Many other observed holidays by country
- Birthday and work anniversary off
- Health insurance coverage for employees and dependents
- Mental health and wellness initiatives
- Fitness initiatives
- Well-being coaching
- Company laptop and tech support
- Flexibility in working style and personal life
To apply for this job please visit jobs.workable.com.
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