HubSpot Strategist (Account Strategist)

HubSpot Strategists are senior team members responsible for both building and optimizing HubSpot CRM implementations and managing client accounts. This role is a hybrid of technical execution and client strategy, ensuring that clients maximize their use of HubSpot while achieving their business goals.

Your KPIs:

• Client Satisfaction (NPS, Reviews, References, Retention)
• Client Budget Management & Profitability
• Strategic Execution & Deliverable Timeliness

The Day-to-Day:

• HubSpot CRM Implementation & Optimization
  • Lead the setup, customization, and optimization of HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub based on client needs.
  • Build workflows, automation, reports, dashboards, and integrations to enhance marketing and sales efficiency.
  • Troubleshoot HubSpot issues and identify opportunities for platform enhancements.
  • Own the implementations of Geekly Media’s PMOS solution
• Client Strategy & Account Management
  • Act as the primary point of contact for assigned clients, managing relationships, budgets, and performance expectations.
  • Onboard new clients by understanding their goals, defining KPIs, and outlining strategic HubSpot implementations.
  • Work closely with account managers to guide projects after onboarding and ensure ongoing optimization.
  • Conduct regular account reviews, analyze data, and adjust deliverables to align with client objectives.
• Cross-functional Collaboration
  • Partner with sales teams to map HubSpot to client business processes and ensure smooth handoffs between marketing, sales, and service.
  • Work with content, design, and development teams to build and execute campaigns within HubSpot (email, landing pages, forms, CTAs, and workflows).
  • Train and support internal teams and clients on best practices for HubSpot usage.
• Strategic Planning & Campaign Execution
  • Advise clients on and work with them to create sales operations processes and sales enablement content creation.
  • Monitor and optimize HubSpot-based campaigns using A/B testing, lead scoring, and reporting dashboards.
• Performance Analysis & Continuous Improvement
  • Ensure all HubSpot builds and campaigns align with business goals and best practices.
  • Stay up-to-date with HubSpot’s latest features, releases, and industry trends to continuously improve implementation strategies.

Your Experience:

• 5+ years of HubSpot CRM experience required (Marketing Hub, Sales Hub, and Service Hub preferred).
• 3+ years of client management experience required.
• Hands-on experience building workflows, dashboards, and automation in HubSpot.
• Strong understanding of marketing automation, lead nurturing, CRM best practices, and data management.
• Experience with email marketing, reporting, segmentation, and sales enablement within HubSpot.
• Knowledge of SEO, CRO, and digital marketing tactics is a plus.
• Strong problem-solving and communication skills, with the ability to manage multiple client accounts.
• Highly analytical mindset with experience measuring performance and optimizing campaigns based on data.

This role is ideal for someone who loves both technical problem-solving and strategic client collaboration. If you’re passionate about HubSpot, data-driven marketing, and client success, we’d love to hear from you!