National Account Manager – NAPA

The National Account Manager owns the administration, negotiation, and renewal of Vendor Agreements between GM and NAPA, and is accountable for sales and growth results for the account. This role leads a cross-functional team to achieve targets and deliver outstanding customer service while partnering with NAPA to develop and execute growth initiatives.

Requirements

• Strengthen customer relationships with assigned account(s)
• Own headquarters-level stakeholder relationships for assigned account(s) and maintain a regular business cadence
• Deliver sales objectives by expanding new products and SKUs within assigned account(s)
• Maintain knowledge of the aftermarket environment and competitors
• Deliver QBRs, line reviews, and agreed action plans
• Optimize promotional plans with account(s) to drive product sales
• Provide supply chain forecasts for planned product line expansions and promotions
• Manage promotional and return reserve budgets
• Process promotional fund claims, policy adjustments, and returns
• Lead new product setup and supersession processes
• Partner with Finance to develop and implement product pricing
• Resolve back-orders and reconcile past-due orders
• Minimize cancellations, deductions, and fines
• Maintain current knowledge of ACDelco bulletins, automotive systems, product lines, and sales programs
• Apply functional knowledge of policies and procedures
• Demonstrate GM core values and cultural priorities

Benefits

• Relocation Assistance