Revenue Manager – Technical Accounting

Remote Full TimeNew York, NY, United States (Remote)Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Revenue Recognition Policy Manager will be responsible for tasks supporting the Revenue Accounting Organization with processes, functional knowledge, and policy knowledge to ensure Genesys revenue accounting is in compliance with ASC 606.

The individual will be instrumental in ensuring the accurate reporting of revenue as per Genesys Revenue policy. The Revenue Accounting Manager will provide technical accounting guidance and critical review and documentation of new business practices. Key functions involve identifying business requirements, performing critical accounting analysis, and updating policy in alignment with US GAAP.

Key Responsibilities:

The primary responsibilities for this role include (but are not limited to).

Revenue Accounting:

  • Own, update and publish current Genesys Revenue and Accounting policies in compliance with ASC 606.
  • Evaluate and update policies for all new standards / interpretations and liaise with new product integration team to operationalize accounting.
  • Gain a solid understanding of current and future Revenue Recognition and Accounting reporting requirements, backend systems and current data collected.
  • Ensure that reports and documentation comply with Genesys business practices, operational processes, accounting policies, and US GAAP reporting guidelines.
  • Develop and maintain process documentation for all accounting memorandums.
  • Assist and support the reporting related items for month-end and quarter-end.
  • Present reporting requirements to management and make recommendation.
  • Support external audit requests for complex contracts.
  • Train sales, legal, deal desk and revenue accounting team on ASC 606.


  • Minimum 3 years of related Revenue Accounting policy experience.
  • Public accounting experience with Big 4.
  • Experience with software clients and/or industry with revenue background.
  • Working knowledge of Software Revenue Recognition Accounting – ASC 606 and Familiarity with ASC 985-605 (formerly SOP 97-2), ASU 2009-13 (formerly EITF 08-1) and ASU 2009-14 (formerly EITF 09-3).
  • Bachelor’s degree in accounting, finance and/or Qualified Accountant (ICAI, CCAB, CPA or equivalent).
  • High level of English literacy, both written and oral.
  • Highly organized, with great attention to detail.
  • Confidence and proven record to communicate both orally and written, including the dissemination of technical information.
  • Ability to interact effectively with sales and product teams, functional peer groups and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel.
  • Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines.
  • Problem solver: Candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation.

Desirable Skills:

  • Experience using, RevPro, and NetSuite.
  • Prior experience with SaaS company.


This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$87,100.00 – $170,900.00


  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

More details about our company benefits can be found at the following link:

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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