Technical Account Manager- Team Lead

The Technical Account Manager (TAM) Team Leader oversees a team of Technical Account Managers supporting strategic customers using Genetec’s platform. As a leader, you ensure each TAM provides the service as the technical account owner for their assigned customers.

Requirements

• 3+ years in Technical Account Management, Customer Success Engineering, Systems/Solutions Engineering, Project Management, or a similar customer-facing technical role
• Ability in leading or mentoring others (people management, team lead, or demonstrated informal leadership)
• Experience owning technical customer relationships; comfortable managing a portfolio of accounts
• Experience with complex deployments (multi-site, multi-vendor, high availability) and executive stakeholder management

Benefits

• Attractive compensation package with 401K match
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule