Senior Sales Operations Manager

Role Overview

The Senior Sales Operations Manager will be the voice of Sales when the platform gets in their way, turning feedback and challenges into real opportunities for improvement. They will help shape the GTM tooling roadmap, contribute to defining and driving the roadmap, and partner with GTM colleagues to land changes with the right governance and enablement.

What You Will Do

The main day-to-day responsibilities of the Senior Sales Operations Manager will include building AI-assisted, self-serve tools that empower the sales team to solve everyday platform issues on their own, making data accessible, and keeping the knowledge alive by curating the Salesforce System Wiki in Confluence.

Why It Might Be a Fit

The ideal candidate will be a systems thinker who reaches for automation and AI before reaching for manual effort, skilled at discovery, and a strong communicator who can move between Sales, Ops, and technical teams without losing anyone.

Requirements

• 4+ years in Sales Operations, Revenue Operations, or a similar role in a B2B or marketplace environment
• Solid Salesforce experience: comfortable with user administration, reports, dashboards, and data, but no expectation to build Flows or manage deployments
• Salesforce Associate or Administrator certification, or equivalent hands-on experience working with or on the platform
• Hands-on experience with AI tools applied to operations or sales workflows

Benefits

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits