Sales Operations Associate

POSITION DESCRIPTION

Role / Position Title – Sales Operations Associate

Department/Function – Sales / Operations

Country – Canada

Region / City (within Country) – Toronto

Hours – 8 a.m. to 5 p.m. in office 3-5 days per week

POSITION SUMMARY

This position is responsible for supporting the Canadian business in several different functions. These include working closely with Sales to provide Supply Chain updates to Demand Planning in the US as well as performing all administrative Sales tasks and coordinating office operations. This position will also provide Customer related background for business-making decisions.

OVERALL JOB RESPONSIBILITIES

Note: These statements are not intended to be an exhaustive list of all responsibilities and duties.

• Provide product launch support, populate PIF’s, Innomar and Customer set-up forms
• Ensure product specs provided from Production are accurate, co-ordinate product photographs and develop applicable sales aids
• Identify and complete Retail and Hospital RFPs for submission
• Track sales for all new launches and promotional programs
• Work with Director of Sales and Marketing to manage Trade Shows and Promotional Budget
• Monitor Inventory at Innomar and coordinate inventory planning with US Demand Planning Team
• Review Sales Forecasts monthly with the Director of Sales and Marketing
• Review all product launches and promotional sales programs with the Director of Sales and Marketing
• Post all Glenmark shortages on Health Canada Drug Shortages website
• Analyze and assess supply shortages, apply applicable allocations to mitigate MCS penalties
• Review and process shortage reports to ensure accuracy
• Monitor H.C. Drug Shortages website for product opportunities and increase in sales volume
• Update and distribute Price Lists to Customers
• Prepare all Listing Forms for new and existing products with Customers and Innomar
• Manage obsolescence process
• Undertake special projects when needed (i.e. Probus/Innomar comparison)
• Coordinate profitability of new listings/programs/RFPs with Sales and Finance
• Prepare paperwork for all claims and invoices for all departments
• Maintain office supplies, manage mail and courier process

KNOWLEDGE, SKILLS AND ABILITIES

Education

• University Degree (Business or Science Degree Preferred)

Experience

• Some knowledge and experience in Canadian Pharmaceutical market preferred
• Proven ability to work in a fast-paced environment managing several projects

Knowledge and Skills (Functional / Technical)

• Strong written and verbal skills
• Ability to manage multiple accounts and tasks at the same time with a positive attitude
• Familiarity with Microsoft Office, Outlook, Excel and Word
• Some knowledge and experience in Sales (Pharmaceutical preferred)
• Ability to travel and at times work outside of traditional business hours

Physical demands and abilities

• The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.
• The noise level in the work environment is typical of that of an office
• Incumbent may encounter frequent interruptions throughout the work day.
• The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds

ABOUT GLENMARK

Glenmark is a global leader in the development and commercialization of generic drugs of the highest quality and value. We help to improve peoples’ lives every day by helping to reduce their healthcare costs while delivering high-quality medicines.

Established in 2003 as a North American subsidiary of Glenmark Pharmaceuticals, we launched our first generic product in January 2005 and quickly emerged as one of the leading generic organizations in the United States.

Today we have a diverse business. As a global leader in generics, we are leveraging our industry expertise and success to fuel extensive research to expand development in specialty branded products innovative products that are intended to have a major impact on how people live.

BENEFIT HIGHLIGHTS

• Paid time off
• 401k plus company match
• Company paid health benefits
• Dental
• Vision
• Onsite access to company gym
• Corporate Discount Program
• Paid Employee Referral Program
• EAP – Employee Assistance Program
• Accident Insurance
• Critical Illness Insurance
• Commuter Accounts
• Short-Term Disability
• Life and AD & D Insurance
• Whole Life Insurance
• Pet Insurance and so much more!

This job description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

Glenmark Pharmaceuticals Canada Inc is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.