B2B Sales Operations Specialist

Position Overview

We are seeking a highly analytical and execution-focused B2B Sales Operations Assistant Manager to support and optimize our national account sales operations.

This role will serve as a key bridge between Sales, Operations, Finance, and Brand partners to ensure seamless execution across major retail accounts. The ideal candidate brings strong retail operational knowledge, data-driven decision-making skills, and the ability to manage cross-functional processes in a fast-paced distribution environment.

Key Responsibilities

• National Account Sales Operations
  • Support strategic retail accounts (e.g., Costco, Ulta, Target, Nordstrom)
  • Oversee purchase order tracking, allocation, and fulfillment coordination
  • Monitor sell-in, sell-through, and inventory health across accounts
  • Support line reviews, seasonal programs, and promotional execution
  • Coordinate new item setup, SKU onboarding, and retailer compliance requirements
• Forecasting & Inventory Planning
  • Assist in demand forecasting and replenishment planning
  • Work closely with supply chain to optimize inventory levels
  • Identify potential stock risks or overstock situations
  • Support pricing adjustments, promotional forecasting, and margin analysis
• Financial & Deduction Management
  • Monitor retailer deductions, chargebacks, and claims
  • Coordinate with Finance to reconcile invoices and AR
  • Track trade spend, co-op programs, and promotional investments
  • Analyze gross margin performance by account and SKU
• Reporting & Business Analytics
  • Prepare weekly/monthly business performance reports
  • Analyze trends and provide insights to senior leadership
  • Track KPI performance (sales growth, IMU, inventory turns, margin)
  • Support executive presentations and retailer business reviews
• Cross-Functional Leadership
  • Coordinate with Brand partners on pricing, packaging, and product changes
  • Partner with Marketing on retail activations and in-store programs
  • Improve internal operational workflows and reporting systems
  • Support continuous improvement initiatives

Qualifications

• Bachelor’s degree in Business, Supply Chain, Finance, or related field
• 3–5 years of experience in B2B sales operations, wholesale, or retail management
• Experience working with major national retailers strongly preferred
• Strong Excel proficiency (advanced functions, pivot tables required)
• ERP experience preferred
• Strong analytical and problem-solving skills
• Ability to manage multiple high-volume accounts simultaneously
• Strong communication and cross-functional coordination skills

Preferred Industry Experience

• Beauty, cosmetics, or CPG distribution
• Experience with retail programs (TPD, co-op, IMU, promotional planning)
• Knowledge of retailer compliance, chargebacks, and deduction processes
• Understanding of margin analysis and working capital impact

Compensation & Benefits

Annual Salary Range: $65,000 – $75,000

This position may also be eligible for performance-based bonus compensation.

Actual compensation will be determined based on experience, qualifications, and internal equity.

Benefits Include

• Health, dental, and vision insurance
• Paid time off
• 401(k) eligibility
• Annual performance bonus opportunity
• Career advancement in a high-growth beauty distribution company