Customer Experience Manager

On Site Full TimeIllinois, United StatesGoodwill Greater Milwaukee & Chicago

The Customer Experience Manager oversees customer and donor experience, drives store productivity, and ensures sales and margin targets are met while maintaining brand standards. The role includes managing store operations, merchandise, and seasonal sets.

Requirements

  • Two years of college education or experience equivalency
  • 5 years’ experience in retail and/or production setting
  • Forklift certification
  • Work varied schedule and flexible hours
  • Have a working phone that allows for communication accessibility

Benefits

  • Medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO)

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