Customer Service Representative/ Inside Sales Representative

Role Overview

The CSR sells the organization’s products and services for prospective and established customers. The CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

What You Will Do

Provide excellent customer service via face-to-face, phone calls, and e-mails. Execute all aspects of the sales function, including order processing, purchase orders, payment processing, quotes, and delivery dates.

Why It Might Be a Fit

Must be knowledgeable of the organization’s policies, procedures, practices, products, and services. Must be able to establish positive working relationships with internal and external customers and employees.

Requirements

• High School diploma or GED equivalent, some college preferred
• 1-3 years of progressive sales experience
• Knowledge of HVAC equipment/products is preferred
• General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications

Benefits

• Benefits effective on day one for all full-time direct hires
• Training programs available to help guide team members and develop new skills
• Growth Opportunities
• Part of a Global Company