Customer Service Representative/Inside Sales Representative, Level 1

Role Overview

The CSR sells the organization’s products and services for prospective and established customers, handling customer needs through various communication channels. The role collaborates with Regional Manager or Branch Manager to drive territory coverage and maintain positive dealer relationships.

What You Will Do

Provide excellent customer service, execute sales functions, recommend products, obtain and monitor shipment dates, generate new and repeat sales, educate customers, and maintain records.

Why It Might Be a Fit

The role offers growth opportunities, training programs, and a global company environment. Benefits are effective on day one, and the company provides equal employment opportunity to all employees and applicants.

Requirements

• 1 – 3 years of progressive sales experience
• High School diploma or GED equivalent, some colleges preferred
• Knowledge of HVAC equipment/products is preferred
• General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications
• Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email

Benefits

• Benefits are effective on day one for all full-time direct hires
• Training programs are available to help guide team members and develop new skills
• Growth Opportunities
• You will be part of a Global Company