Customer Service Representative/Inside Sales Representative, Level 1

Role Overview

The CSR sells the organization’s products and services for prospective and established customers, handling customer needs through various communication channels. The role collaborates with Regional Manager or Branch Manager to drive territory coverage and maintain positive dealer relationships.

What You Will Do

Provide excellent customer service, execute sales functions, recommend products, obtain and monitor shipment dates, generate new and repeat sales, educate customers, and maintain records.

Why It Might Be a Fit

The company offers benefits on day one, training programs, growth opportunities, and a global company culture. The role requires a positive, professional attitude, strong customer service skills, and ability to work in a team environment.

Requirements

• 1 – 3 years of progressive sales experience
• High School diploma or GED equivalent, some college preferred
• Knowledge of HVAC equipment/products is preferred
• General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications

Benefits

• Benefits are effective on day one for all full-time direct hires
• Training programs are available to help guide team members and develop new skills
• Growth Opportunities – there are immense opportunities to grow your career
• You will be part of a Global Company – our family brands are backed by Daikin Industries, Ltd.