Senior Manager, Lifecycle Marketing Operations

We are seeking a Senior Manager, Lifecycle Marketing Operations to drive operational excellence across Superhuman’s lifecycle marketing engine, with a strong focus on both Lifecycle Marketing and our Managed Business. The ideal candidate will have 6-8 years of experience in marketing operations, lifecycle marketing, or growth operations, ideally in a scaled SaaS environment.

Requirements

• 6–8 years of experience in marketing operations, lifecycle marketing, or growth operations, ideally in a scaled SaaS environment
• Strong desire to lead as a senior individual contributor, influencing outcomes through expertise rather than people management
• Deep experience with email marketing platforms and automation (Iterable strongly preferred), including deliverability best practices
• Hands-on experience with marketing data pipelines and reverse ETL tools such as Hightouch
• Strong analytical mindset with experience using Databricks, Tableau, or similar tools to monitor and optimize performance
• Proven ability to design and maintain scalable lifecycle systems and processes across complex organizations
• Comfortable partnering deeply with Product, Growth, and Data teams in fast-moving environments
• Experience with in-product messaging, push notifications, or multi-channel lifecycle orchestration is a plus
• Working knowledge of SQL and data modeling is a plus
• Interest in AI-powered products and the future of how people work

Benefits

• Excellent health care
• Disability and life insurance options
• 401(k) and RRSP matching (US & Canada only)
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year (17 days for LatAm), two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities