Revenue Operations Manager

Join the API Revolution at Gravitee—Where Innovation Meets Growth

Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2024 Gartner Magic Quadrant™ Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We’re driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams.

Our rapid growth and leadership in API management are fuelled by our team’s commitment to excellence and our core values:

• Passion: We bring excitement to everything we do, constantly innovating to stay ahead of the curve.
• Do What it Takes: We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards.
• Professionalism: We believe in clear, respectful communication and prioritize the needs of our team and customers.

Join us on this journey. Be part of a team that’s redefining what’s possible in API management, and shaping the future of digital transformation. The possibilities are endless—be a part of the revolution!

THE ROLE & WHY IT EXISTS

Are you deeply curious about understanding CRM business challenges and growth opportunities? Ready to roll up your sleeves, experiment, and test new approaches? Do you embrace failure as a learning opportunity relentlessly iterating until you find what works?

We are currently recruiting for a talented Revenue Operations Manager to join our growing business. You’ll be a pivotal part of our Go-to-Market (GTM) team, optimising and automating HubSpot across the entire product stack (CRM, Marketing, Sales, CMS) to grow our business faster and more efficiently.

Blending data driven insights, technical implementation, and an eye for detail – to build marketing and sales processes, whilst maintaining an up to date single source of truth CRM to grow our business.

You will report directly to the Vice President Growth Marketing.

WHAT YOU WILL BE DOING

• Own, manage and optimise end to end marketing and sales processes in HubSpot (CRM, Marketing Automation, Sales and CMS).
• Ensure all CRM data is kept up to date, enriched, merged and deduplicated to maintain a high level of hygiene.
• Support Go To Market campaigns through data analysis and process enhancements.
• Responsible for bridging the gaps between our sales and marketing technology stack, including Clay, Revenue Hero, Salesfinity, Smartlead, Heyreach and HubSpot.
• Support commercial leadership with reporting, turning business requirements into CRM processes, and gathering insights with quantifiable data.
• Facilitate alignment between sales and marketing teams through data sharing and process improvements.
• Analyse marketing and sales data to identify trends, opportunities, and areas for improvement.
• Working with the GTM Engineer to ensure all inbound and outbound programs are defined, documented, integrated, and reported on accurately.
• Ensure data integrity and compliance with industry regulations (e.g., GDPR, CCPA).

ESSENTIAL SKILLS

The right candidate will possess at least the following skills:

• Previous experience in a high growth preferably SaaS environment.
• Expert level proficiency with HubSpot CRM, Marketing Automation, Sales and CRM products.
• Process optimisation: A knack for streamlining processes and identifying inefficiencies in go to market and revenue operations.
• Strong communicator and ability to translate real business requirements into operational processes to improve our business.
• Attention to detail with data, ensuring that we are leaving no opportunities on the table, identifying gaps in our data/processes, and bringing better ways of working to our sales/marketing team.
• Cross-department communication: Strong interpersonal skills, (and, ideally someone who has worked in several departments throughout their career) as this role often serves as a bridge between sales, product and marketing.

AT GRAVITEE, YOU’LL GET…

• Excellent medical coverage to keep your body and mind healthy.
• Pension or 401k program options for all locations.
• Stock option plan for employees.
• 25 days holiday/vacation in addition to in-country national holidays.
• 3 mental health days per year with an allowance toward a mood-boosting activity of your choice.
• Birthday off to celebrate your day.
• Learn and grow with our professional development allowance to be used to benefit your career.
• Quarterly outings and an annual offsite in an exciting location!
• Hybrid culture with options to go in to an office in one of our hubs.
• Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector.
• A meaningful, progressive, global company culture that is as fun as it is hardworking.
• Endless growth opportunities.

Tagged as: CRM Management, GTM Tech Stack, Performance Optimization