Marketing Ops Specialist

Remote Full TimeMinneapolis, MN, United States (Remote)Gravity Global

The Marketing Ops Specialist has an understanding of best practices and experience in Hubspot/Marketo.

This, US Remote, role will work closely with all Account Based Marketing Core Teams to ensure that all client portals are set up with optimal methods. Provide instructions on how to achieve a specific goal or how to leverage the platform to accomplish a goal. Know best practices in their respective communities. Understand how reporting ties into data collection. Executing complex logic pieces based on a strategic goal.

Communication with clients and internal teams will be important to execute different visions.

Primary Responsibilities:

  • Hubspot/Marketo Execution
    • Advise clients and team members on optimal methods.
    • Gather requirements from clients or internal team
    • Creation of complex logic pieces with Workflows/Programs
    • Thoroughly explain features and the inherit design of those features.
    • Can offer different solutions with expectations of ramifications.
    • Thoroughly test any automations that are created.
    • Audit different Hubs in Hubspot and Marketo to see potential issues.
    • Translate features from one platform to the other.
    • Organize client features while testing the results.
    • Setting realistic expectations for scope of work and deadlines.
    • Assisting Sales with scoping of new projects and pricing for execution.

Character traits of a CRM Specialist:

  • Detail oriented
  • Curious
  • Reliability
  • High logic
  • Clear Communicator

The Successful Candidate:

  • At least 2 years’ experience in either Platform – must be at an expert level
  • Professional and able to bring solutions to issues internally or with clients

What you’ll be accountable for:

  • Deliverables following agreed upon deadlines
  • Deliverables being thoroughly tested for quality and accuracy
  • Making clients happy through responsive, thorough and excellent support

Metrics that will define success:

  • Compliance with delivery deadlines
  • Reopened tasks due to inaccuracy
  • This position has been filled

Latest articles on the blog


Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.


Sign In


Reset Password

Please enter your username or email address, you will receive a link to create a new password via email.