Revenue Operations Consultant

The Revenue Operations Consultant will be responsible for leading our most sophisticated customers through their pre-sales and implementation experience with HubSpot’s Marketing, Sales, Service and Operations software or other applicable technology. We are looking for motivated team members who have strong communication skills, technical acumen, a passion for solving challenging problems, and strong business acumen.

Communication with clients and Mojo Core teams will be important to executing different visions.

Primary Responsibilities:

• New Business Support
• Work with new business sales to recommend the right implementation approach for their Business
• Develop strong relationships with your clients and the internal delivery teams
• Serve as a direct liaison between clients and internal delivery teams
• Manage client and internal delivery team expectations; don’t be afraid to have hard conversations
• Attend client meetings to document all deliverables, decisions, and next steps, goals, timelines, and expectations
• Maintain client data in our CRM (HubSpot) such as contact information, satisfaction levels, deals for upsells, etc.
• Assist in maintaining ClickUp, Mojo’s project management system, for assigned clients to build timelines and tasks
• Assist in maintaining organization for client folders in shared Google drives
• Develop the long-term plan for client to achieve success with HubSpot platforms
• Lead HubSpot implementation projects for all clients including strategic consulting, product best practices, and technical strategy
• Training and Onboarding client teams into Hubspot
• Buyer Personal development
• CRM migration consulting for data in primary objects in Hubspot: Contacts, Companies and Deals
• Audit Marketing Hub assets like Landing Pages, Domain Names, Emails and Workflows with suggestions on best practices for each area.
• Configurations for long-term success in Hubspot.
• Migrating Deals from other platforms into Hubspot
• Explore and define current business processes around Sales enablement.
• Sales process mapping and implementation for new Sales Teams into Hubspot
• Auditing existing Sales hub configurations and processes while identifying areas of opportunity to create efficiencies.
• Lead routing and automation strategies
• Reporting metrics and common Dashboards for different sales roles.

Character traits of a HubSpot Consultant:

• Problem solver
• Detail oriented
• Curious
• Reliability
• Clear Communicator

What you’ll be accountable for:

• Strategic consulting & Technical strategy
• Product best practices
• Client Communication

Metrics that will define success:

• Project Profitability
• Execution Timelines
• Client Satisfaction

The Successful Candidate will:

• Have significant experience in implementing marketing automation or CRM software for larger, complex customers
• Have a customer first mindset and a consultative approach to problem solving
• Have excellent oral and written communication skills
• Are passionate & interested in supporting pre-sales activities and providing a level of certainty to the customer to assure they are making the right decision
• Have a strategic mindset and can help customers with their long-term planning, recommending additional products and services that will help them grow
• Are very detailed oriented and have strong project management skills
• Have a strong technical aptitude