Manager, Product Operations

Greenhouse is seeking a Manager of Product Operations to design and run the operating system for their R&D organization. The role involves strategic leadership, executive operations, process & system management, and execution & enablement.

Requirements

• Minimum 5+ years of operational experience in Program Management, Project Management, or a dedicated Product Operations role, ideally within a SaaS environment.
• Proven experience as an administrator or power user of Jira (or similar product development tools), including managing workflows, screens, and custom fields.
• Proven experience modernizing operational workflows with AI — for example, using AI to accelerate planning, documentation, analytics, or reporting in a product or engineering context.
• Strong familiarity with product analytics tools (e.g., Jira, Jira Product Discovery, Amplitude) and experience generating reports and dashboards based on user behavior data.
• Excellent organizational and process management skills with an ability to manage multiple concurrent initiatives.
• Demonstrated ability to drive operational consistency and communicate process changes effectively across various internal teams; you know how to earn trust, handle resistance, and turn pilots into durable ways of working.
• Proven experience partnering with senior leaders to design and run operating rhythms, planning cycles, and executive reviews.

Benefits

• Medical, dental, and vision insurance
• Basic life insurance
• Mental health resources
• Financial wellness benefits
• Fully paid parental leave program
• Short-term and long-term disability coverage
• 401(k) plan and company match
• Up to 14 scheduled paid holidays
• Up to 80 hours of paid sick leave
• Paid vacation time
• Flexible paid time off (PTO)

Tagged as: Project Management