Customer Success Manager

Gridware is a San Francisco-based technology company that protects and enhances the electrical grid. The Customer Success Manager role involves managing and growing relationships with utility customers, ensuring they receive maximum value from Gridware’s solutions.

Requirements

• 7+ years of experience in customer success, program management, technical account management, or operations within the electric utility or grid technology sector
• Deep understanding of electric grid operations and utility crew dispatch processes
• Strong customer relationship management skills
• Excellent communication and problem-solving skills

Benefits

• Health, Dental & Vision
• Paid parental leave
• Alternating day off
• Commuter allowance
• Company-paid training