Sales Operations Specialist (Southwest)

Role Overview

The Sales Operations Specialist (SOS) is a valuable resource for Regional Partners and Account Executives, supporting sales and marketing efforts by requesting quotes, generating quotes, and managing Salesforce.com opportunities.

What You Will Do

Use Salesforce.com to generate quotes, track opportunities, and process orders; respond to internal and external inquiries; suggest creative pricing and payment solutions; serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives.

Why It Might Be a Fit

This role requires a self-motivated individual with excellent prioritization and multitasking abilities, outstanding attention to detail, and a commitment to follow-through. The ideal candidate will have a background in the IT industry, prior experience in Customer Relationship Management (CRM) software, and intermediate level experience with Microsoft Office and Internet Navigation.

Requirements

• High School Diploma or GED
• 3+ years in a customer service/sales support type role
• Prior experience in Customer Relationship Management (CRM) software
• Intermediate level experience with Microsoft Office and Internet Navigation
• Technical sales/support and outbound calling experience
• Solid Math skills with the ability to calculate margins/discounts, and percentages

Benefits

• Group Medical Insurance options: Zero Deductible PPO Plan
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option