Customer Service Senior Regional Sales Manager

This position is for a Customer Service Senior Regional Sales Manager responsible for the EMEA region with the work location being flexible within Europe. Multi-Lingual. Needed years of business management and sales experience needs to be related to the aviation sector. Bachelor’s Degree in related field required or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 6 years business management and sales experience preferably in a corporate environment.

Position Purpose

Sell product support services to business aviation operators and other sales prospects which meet or exceed corporate sales objectives and strategies. Develop regional strategies to support corporate objectives. Manage account and develop leads and opportunities. Assist in development of annual sales forecasts, analysis on lost business, and new business opportunities analysis and quotas for all services.

Principle Duties and Responsibilities

Essential Functions

• Use comprehensive judgment and business acumen to interpret financial data to assist company and customers in influencing sales, forecasting and meeting the company financial objectives.
• Strategic partner to your team and qualify customers to increase customer satisfaction and retention.
• Support customers in creating strategies surrounding maintenance programs and aircraft enhancements.
• Translate customer requirements into services that can be quoted and scheduled to optimize operational costs.
• Professionally lead difficult conversations and navigate to a positive outcome for the company and customer.
• Work independently and effectively leverage the company support network.
• Assist in development of regional sales strategies to support corporate objectives.

Additional Functions

• Travel extensively, including internationally, achieving projected sales forecast and quotas.
• Attend major air shows, trade conventions and other meetings as appropriate to represent Gulfstream.
• Perform other duties as assigned.

Other Requirements

• Ability travel 50 – 75% of the time.
• Proficient with Microsoft Office Suite and familiarity with Customer Relationship Management tools.
• Demonstrated leadership abilities and business judgment in the handling of complex business issues and difficult customer situations.
• Excellent interpersonal, verbal and written communication skills are required.