Principal Product Manager, Customer Onboarding

Gusto is seeking a seasoned Product Manager to drive growth through innovative customer onboarding strategies. The ideal candidate will excel in creating AI experiences to help customers navigate the issues important to them.

Requirements

  • 8+ years of Product Management experience with a proven track record of shipping successful products
  • Hands-on experience building and launching AI-powered customer experiences
  • Vision for how AI can fundamentally transform digital experience design and user interaction paradigms
  • Deep understanding of small business challenges, with the ability to identify, frame, and articulate SMB pain points effectively
  • Demonstrated ability to craft compelling, action-oriented messaging that resonates with small business audiences
  • Proven ability to work effectively across cross-functional teams including engineering, design, marketing, and sales
  • Strong design partnership skills with the ability to collaborate with designers to push creative boundaries
  • Excellent analytical and problem-solving capabilities with a data-informed approach to decision-making

Benefits

  • 401k Matching
  • Generous Paid Time Off
  • Retirement Plan
  • Relocation Assistance
  • Tuition Reimbursement

To apply for this job please visit job-boards.greenhouse.io.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!