Senior Customer Experience Representative

On Site Full TimeEaston, Pennsylvania, United StatesHAT - Human Active Technology

Human Active Technology (HAT) is seeking a Senior Customer Experience Representative to join its expanding organization and elevate how it serves its customers. The role will be based in the Easton, PA office and will serve as a high-touch liaison for the company’s most important customer relationships.

Requirements

  • Bachelor’s degree preferred
  • 3+ years’ experience in customer service, account management, or operations
  • Experience with ERP systems (SAP, Syteline, Sage, Oracle) and proficiency with Excel

Benefits

  • Competitive salary
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Disability insurance
  • Supplemental benefits for financial security
  • 401(k) retirement plan with company contributions
  • Paid time off, including vacation, personal days, and holidays

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