Head of Revenue Operations

As the Head of Revenue Operations (f/m/d) you will steer the operational backbone of our revenue-generating teams (Sales & Customer Success) and help them work more efficiently day by day. In this role, you will not only shape and optimize processes but also take ownership of implementing a reporting framework that drives strategic decision-making through data on every go-to-market level.

This is a unique opportunity to drive growth at the functional intersection of GTM Operations, Sales Enablement, CRM Architecture, Business Analytics and Strategy which in combination allows you to unlock significant impact for our top- and bottom-line success.

Your mission:

• Gain a deep understanding of our CRM architecture (Hubspot) and push the envelope for how we use data and automation to improve GTM workflows and data quality across the funnel.
• Improve the accuracy and scalability of our sales funnel (lead & pipeline stages), including forecasting, routing, engagement, qualification and handover processes.
• Establish a best-in-class BI stack to drive data-based decisions across all revenue teams and ensure proper setup of goals, OKRs, KPIs and incentives.
• Create / advocate for user-facing dashboards and pipeline performance reviews (from AE to exec level) with clarity of purpose and appropriate granularity.
• Own the Revenue Tool Stack from first pilot to final roll-out and training of our operational systems.
• Work cross-functionally between Sales, Product, Marketing and Finance to engage in continuous go-to-market planning and iteration.
• Lead and grow our Revenue Operations team to 5-7 FTEs by the end of 2025.

What you bring to the table:

• You have 7+ years of professional experience in Revenue / Sales Operations within a fast-paced and digitally driven B2B environment. Experience in B2B SaaS and a hypergrowth environment is a plus.
• You love to build and own things end-to-end and are not afraid to dive deep at the operational level.
• You have excellent CRM (Hubspot preferred) & BI tooling skills (incl. Looker Studio, Tableau) and are familiar with data tools like Stitch, Segment or BigQuery.
• You bring extensive knowledge of sales funnel mechanics, lead routing & scoring, AE & SDR workflows, territory planning and goals / quota-setting architecture.
• You think like a product manager. You know how to prioritize, gather feedback and ship tooling across various stakeholders with excellence.
• You are fluent in English. German is a strong plus & preferred.

Why us?

• A company culture centered around growth, learning and deep customer empathy
• The deep satisfaction of solving real problems for our customers
• A world-class team in design, data, ops and engineering to inspire you every day
• The opportunity to shape our GTM strategy, product and culture from the ground up
• A competitive compensation package including VSOP and benefits
• Flexible working setup between home and our central Berlin office