Customer Retention Specialist I

Remote Full TimeUnited States (Remote)HighLevel

HighLevel is an AI-powered sales and marketing platform that empowers businesses to drive growth. As a Customer Retention Specialist, you’ll proactively outreaching to customers at risk and driven by results.

Requirements

  • 2+ years of Customer Service or B2B Sales experience
  • Bachelor’s degree preferred
  • Strong English communication skills (verbal and written)
  • Effective objection-handling and follow-up abilities
  • Experience working in a remote environment with structured daily targets
  • Organized, process-driven, and detail-oriented approach
  • Familiarity with SaaS products and CRM systems (GHL experience is a plus)
  • Working knowledge of Google Suite (Docs, Sheets, Calendar)
  • Ability to multitask while maintaining quality
  • Customer-focused mindset with high emotional intelligence
  • Comfort operating in a fast-paced, data-driven environment
  • Reliable high-speed internet and a distraction-free workspace

To apply for this job please visit jobs.lever.co.


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