Senior Manager, Go-to-Market Operations

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

We are seeking a Senior Manager, GTM Operations, to lead sales and account management operational excellence while driving large-scale, transformational initiatives that enable scalable growth across our go-to-market (GTM) teams. This individual will partner closely with leaders in Sales, Account Management, Marketing, Product and Finance to deliver high-impact projects that optimize revenue performance, streamline operations, and align GTM strategy with execution.

Responsibilities

• Lead cross functional alignment by driving the adoption of processes, tools, and systems that ensure seamless integration across Sales, Account Management, Marketing, Product, and Finance.
• Identify operational gaps and risks across GTM functions, implementing proactive, scalable solutions that accelerate execution and improve business outcomes.
• Spearhead enterprise wide GTM process optimization initiatives, leveraging data driven insights to improve scalability, operational efficiency, and revenue performance.
• Equip GTM teams with best in class tools, resources, and actionable data to foster a culture of operational excellence and high performance.
• Lead the development and ongoing enhancement of GTM playbooks and quick reference guides, institutionalizing best practices to improve onboarding, consistency, and productivity across all GTM functions.
• Direct and support critical GTM initiatives, including territory design, pipeline management, and advanced forecasting, to ensure data integrity, predictability, and strategic alignment.
• Design and implement operating rhythms for GTM teams, including QBRs, reference programs, and risk management processes, enabling consistent execution and continuous improvement.
• Drive GTM readiness for product launches and process improvements by collaborating cross functionally to ensure comprehensive enablement, smooth onboarding, and sustained development of GTM teams.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 10+ years of experience in revenue operations, sales operations, or client delivery leadership.
• 5+ years of experience in sales or client-facing roles with increasing responsibility.
• Proven success managing large-scale projects in fast-paced environments.
• Strong analytical skills and fluency in CRM and reporting tools.
• Deep understanding of forecasting, incentive compensation, and performance analytics.
• Exceptional project management skills with the ability to prioritize and execute effectively.
• Strategic thinker with a hands-on approach to execution.