Account Manager

As an Account Manager/Customer Service Representative, you’ll develop strong relationships with key customer contacts, enhance customer relationships, and identify customer needs to design new programs or initiatives. You’ll also collaborate with management on sales goals, planning, and forecasting, and become a subject matter expert on our products, processes, and operations.

Requirements

• Develop strong relationships with key customer contacts.
• Enhance customer relationships and ensure customer loyalty through excellent customer service and meeting all client needs.
• Identify customer needs and wants for product, service, and support, and design new programs or initiatives that are customer-specific.
• Collaborate with management on sales goals, planning, and forecasting.
• Become a subject matter expert on our products, processes, and operations.