Humaans is building a next-generation infrastructure for the workplace, and we’re looking for a Customer Success Manager to pioneer the adoption and value extraction of our AI technology.
Requirements
- 4+ years of experience in Customer Success, Account Management, or a related customer-facing role, ideally in B2B SaaS
- Customer-Centric: Deeply customer-obsessed, driven by delivering real, measurable business outcomes and value
- Genuinely product-centric — you understand how software works, you’re curious about what’s under the hood, and you can translate technical capability into business value
- AI-experienced — Has meaningfully changed how they work using AI, and can walk us through what they built, what broke, and what the outcome was
- Commercial instinct — enough CS and commercial experience to navigate enterprise relationships, drive expansion, and have confident commercial conversations
Benefits
- Market-leading compensation that reflects your value
- 25 days paid time off each year plus public holidays
- Share Options with 5-year exercise window so you don’t feel pressure to exercise if you leave
- Free Thursday lunches at HQ, quarterly team events, and company offsites.
- Top tier private coverage for health, vision and dental care
- A new MacBook and tools you need to do your best work
- Enhanced parental leave with up to 16 weeks for primary and 4 weeks for secondary
- Learning & development budget
To apply for this job please visit jobs.ashbyhq.com.
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