Customer Success Manager – (French and English) (w/m/d)

We are seeking a Customer Success Manager to own and grow a portfolio of strategic whitelabel partners, building strong relationships with senior stakeholders across commercial, product, and technical teams. The successful candidate will have 5+ years of experience in Customer Success, Account Management, or a similar role within B2B SaaS, with a track record of managing complex or strategic accounts.

Requirements

• 5+ years of experience in Customer Success, Account Management, or a similar role within B2B SaaS
• Proven ability to own and grow key accounts
• Native or near-native French (C2.2) with strong professional communication skills in English (C1+)

Benefits

• Additional health insurance coverage
• 30 days of remote work allowance
• Up to 33 days annual vacation allowance
• Subsidy for UrbanSportsClub membership
• EUR 70 monthly cashback
• EUR 500 yearly personal learning and development budget
• Self-development days allowance
• Team events and company events
• Referral bonus for employees