Customer Success Manager

On Site Full TimeTel-Aviv District, IsraelHumanz

Humanz is a leading startup in the creator economy space looking for a Customer Success Manager to manage and lead campaigns for social media influencers and work with clients.

Requirements

  • Manage and execute influencer campaigns from start to finish to maximize ROI for clients.
  • Source and negotiate with influencers to secure the best partnerships.
  • Maintain clear and effective communication with clients and influencers.
  • Provide comprehensive briefing to influencers to ensure alignment with campaign goals.
  • Optimize campaigns based on performance data to improve results.
  • Assist clients with all aspects of campaign management, ensuring their satisfaction and success.
  • Collaborate with brands to establish and manage long-term influencer marketing budgets.
  • Work closely with internal teams to ensure the successful execution of campaigns and achieve growth targets.
  • Identify opportunities to upsell and cross-sell additional Humanz services and solutions to existing clients, driving revenue growth.
  • Stay updated on influencer marketing trends, competition activities, and industry developments, providing feedback and insights to the company’s product and marketing teams.
  • Prepare regular reports on sales activities, revenue projections, and campaign performance for internal and external stakeholders.

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